![]() ![]() Open the Start (Windows) menu in the bottom left corner of your screen.First, make sure you have the ability to view hidden files: To minimize game freezing and slowness, run the game in XP compatibility mode and/or disable the Aero appearance setting. If the issue continues, please proceed to the steps below. Click OK and you'll see a prompt to reboot your computer.Īfter restarting the computer, please try playing the game again.Please check your DPI and adjust if necessary. Some games may have trouble displaying if the DPI is set too high or too low. The Dots Per Inch (DPI) setting affects how images are displayed on your screen. If you're using Windows Vista, Windows 7, Windows 8, or Windows 10, please see below for steps to adjust your graphics settings. Step Three: Adjust your graphics settings To ensure the best game performance, install the latest software updates from Apple: When finished downloading, please run the file to install the Windows Vista graphics update.After Microsoft validates your version of Windows, click the orange Download button to begin the download.Click the Continue button and follow the steps listed on the page to (1) create a validation code and (2) enter the code.Go to the Windows Vista Graphics Update page.If your DirectX version is lower than 11, please follow the next set of steps to update.Check your DirectX Version, which is found in the bottom line of the System Information section.At the bottom of the Start menu, type dxdiag into the Search box and press the Enter key to open the DirectX Diagnostic Tool.Open the Start (Windows) menu in the bottom left of your screen.Run Microsoft DirectX setup to begin installing the latest version.įirst, check to see if you already have the latest version of DirectX by following these steps:.(If you're using Firefox as your web browser, select Save File.) Click the Download button and select Run.Go to the DirectX End-User Runtime Web Installer page.Follow the steps below to update DirectX for Windows XP and Vista (Windows 7 and 8 already use the latest version): To work properly, most newer games need the latest version of Microsoft DirectX, a program used to display the game's graphics. Step Two: Install the latest software updates Save the "DxDiag.txt" file to your desktop.When the Direct X Diagnostic window finishes loading, click Save all information.The DxDiag app will show up in the search results.Select the Search the web and Windows bar next to the Windows start menu.The DxDiag app will show up in the search results. Click the Search icon to go to the Apps and Search screen.Several icons should show up on the right side of your screen. Move your mouse cursor over the lower right corner of the screen.If you have a 32-bit system, click Save All Information, or if you have a 64-bit system, click Run 64-bit DxDiag.At the bottom of the Start menu, type dxdiag into the Search box and press the Enter key to open the DirectX Diagnostic Tool (DxDiag).Open the Start menu (Windows button) in the bottom left of your screen.If you're using a different brand of computer, you can contact your video card manufacturer directly. If you own a Dell, HP, or Compaq computer, visit the website for your PC manufacturer. Using the information above, locate and download the latest driver for your video card.Take note of the following information:.Scroll down to the Display Devices heading to view your video card information.From your desktop, open the DxDiag text file and take note of your System Model, which is shown under the System Information heading at the top of the document. ![]()
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