![]() Please attach the zoek-results.log in your reply. If a reboot is needed, the log is opened after the reboot. The log is also found on the systemdrive, normally C:\ When the tool finishes, the zoek-results.log is opened in Notepad. It takes a few minutes to run all the script. Next, copy/paste the entire script inside the code box below to the input field of Zoek:Ĭlick the Run script button, and wait. ![]() On the Desktop, right-click the Zoek.exe file and select: Run as Administrator When the download appears, save to the Desktop. Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides. Temporarily disable your AV program so it does not interfere. Please post the Fixlog.txt file and let me know what problem persists. ![]() GroupPolicy: Restriction ? DefaultScope value is missingīHO: Java Plug-In 2 SSV Helper -> ) (Version: 10.1.16 - Adobe Systems Incorporated)Īdobe Shockwave Player (HKLM\.\Adobe Shockwave Player) (Version: 11 - Adobe Systems, Inc.) ShortcutTarget: d921d0.lnk -> C:\Windows\System32\cmd.exe (Microsoft Corporation) ![]() Startup: C:\Users\Pat\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\d921d0.lnk Please copy the entire contents of the code box below to the a new file. Press the windows key r on your keyboard at the same time. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. ![]()
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